Japan lost and found offices: phone numbers and what to say
Lost something at an airport, on a train, in a taxi or at an attraction in Japan? Each office below lists the lost-property phone number, opening hours, the nearest station and a Japanese call script with romaji and plain English. Most desks handle calls in Japanese, so the script is there to help you make the inquiry yourself.
Tokyo (36)
- Haneda Airport Lost Property (Information Centre) Ota-ku (Haneda Airport) 03-5757-8111
- Hato Bus Reservation Centre (Lost Property After a Tour) Ota-ku (Heiwajima) 03-3761-1100
- JR Central Tokyo Station Lost Property Desk Marunouchi / Tokyo Station Tokaido Shinkansen 050-3772-3910
- JR East Lost Property Centre All JR East lines (Tokyo area, Tohoku, Shinetsu) 050-2016-1601
- Keio Line and Inokashira Line Lost Property Office Meidaimae 03-3325-6644
- Keisei Electric Railway Lost Property Centre Keisei Line / Narita Airport Line 0570-081-160
- KidZania Tokyo Lost Property Koto-ku / Toyosu 0570-077-732
- Maxell Aqua Park Shinagawa Lost Property Minato Ward / Shinagawa 03-5421-1111
- Roppongi Hills Lost Property Centre Roppongi, Minato Ward 03-6406-6697
- Seibu Ikebukuro Station Lost Property Office Ikebukuro 03-3971-0607
- SHIBUYA SKY Lost Property Shibuya Station / Shibuya Scramble Square 03-4221-0229
- Shinjuku Station Lost Property Office (JR East) Shinjuku Ward (Shinjuku Station) 050-2016-1601
- Tobu Railway Lost Property Customer Centre Asakusa / Skytree / Nikko and other Tobu lines 03-5962-0102
- Toei Asakusa Line Lost and Found (Toei Customer Centre) Asakusa Line (Nishi-Magome β Oshiage) 03-3816-5700
- Toei Mita Line Lost and Found (Toei Customer Centre) Mita Line (Meguro β Nishi-Takashimadaira) 03-3816-5700
- Toei Oedo Line Lost and Found (Toei Customer Centre) Oedo Line (Tocho-mae loop β Hikarigaoka) 03-3816-5700
- Toei Shinjuku Line Lost and Found (Toei Customer Centre) Shinjuku Line (Shinjuku β Motoyawata) 03-3816-5700
- Toei Subway and Bus Lost Property Centre All Toei subway, bus and tram lines 03-3816-5700
- Tokyo Metro Chiyoda Line Lost and Found (Iidabashi Centre) Chiyoda Line (Yoyogi-uehara β Kita-ayase) 0570-033-555
- Tokyo Metro Fukutoshin Line Lost and Found (Iidabashi Centre) Fukutoshin Line (Wakoshi β Shibuya) 0570-033-555
- Tokyo Metro Ginza Line Lost and Found (Iidabashi Centre) Ginza Line (Shibuya β Asakusa) 0570-033-555
- Tokyo Metro Hanzomon Line Lost and Found (Iidabashi Centre) Hanzomon Line (Shibuya β Oshiage) 0570-033-555
- Tokyo Metro Hibiya Line Lost and Found (Iidabashi Centre) Hibiya Line (Naka-meguro β Kita-senju) 0570-033-555
- Tokyo Metro Lost Property Centre (Iidabashi) Iidabashi / all Tokyo Metro lines 0570-033-555
- Tokyo Metro Marunouchi Line Lost and Found (Iidabashi Centre) Marunouchi Line (Ogikubo β Ikebukuro, incl. the Honancho branch) 0570-033-555
- Tokyo Metro Namboku Line Lost and Found (Iidabashi Centre) Namboku Line (Meguro β Akabane-iwabuchi) 0570-033-555
- Tokyo Metro Tozai Line Lost and Found (Iidabashi Centre) Tozai Line (Nakano β Nishi-funabashi) 0570-033-555
- Tokyo Metro Yurakucho Line Lost and Found (Iidabashi Centre) Yurakucho Line (Wakoshi β Shinkiba) 0570-033-555
- Tokyo Monorail Lost Property Customer Centre Hamamatsucho to Haneda Airport 050-2016-1640
- Tokyo Skytree Town Lost Property Centre Oshiage / Tokyo Skytree Town 03-5809-7806
- Tokyo Station Lost Property Office (JR East) Chiyoda Ward (Tokyo Station) 050-2016-1601
- Tokyo Taxi Lost Property (The Right Numbers to Call) All of Tokyo 050-3173-9200
- Tokyo Tower Lost Property Desk Shibakoen, Minato Ward 03-3433-5111
- Tokyu Line Lost Property Customer Centre Shibuya / all Tokyu lines 03-3477-0109
- Yomiuriland Lost Property Inagi / Yomiuriland 044-966-1219
- Yurikamome Lost Property Centre Shimbashi / Odaiba / Toyosu 03-3569-0391
Osaka (16)
- Hankyu Railway Lost Property Centre Osaka-Umeda Station 06-6373-5226
- Hanshin Railway Lost Property Centre Osaka-Umeda Station 06-6457-2268
- JR West Lost Property Line All JR West lines (Kansai, Hokuriku, Chugoku) 0570-00-4146
- Kansai Airport Limousine Bus Lost Property Izumisano / Rinku Town / Kansai Airport limousine buses 072-461-1374
- Kansai International Airport Lost Property (Airport Information) Izumisano (Kansai International Airport) 072-455-2500
- Keihan Railway Lost Property Centre Kyobashi Station / Keihan Line 06-6353-2431
- Kintetsu Lost Property Line Kintetsu lines (Osaka, Nara, Kyoto, Nagoya) 050-3536-3942
- Nankai Electric Railway Lost Property Call Centre Namba / Kansai Airport / all Nankai lines 050-3090-2608
- Osaka Aquarium Kaiyukan Information Desk (Lost Property) Minato-ku, Tempozan 06-6576-5501
- Osaka City Bus Torishima Depot Lost Property Konohana Ward / buses towards USJ 06-6461-2325
- Osaka International Airport (Itami) Security Office Lost Property Toyonaka City (Itami Airport) 06-6856-6685
- Osaka Metro Lost Property Centre Namba / all Osaka Metro lines 050-3355-8208
- Osaka Monorail Senri-Chuo Station Lost Property Osaka Airport / Expo '70 Commemorative Park / Senri-Chuo 06-6833-8951
- Osaka Station Lost Property (JR West) Kita Ward (Osaka Station / Umeda) 0570-00-4146
- Universal Studios Japan Lost Property Konohana Ward / Universal Studios Japan 0570-20-0606
- West Japan JR Bus Osaka Office Lost Property Konohana Ward / Hokko 06-6466-3212
Kyoto (10)
- Eizan Railway Demachiyanagi Station Lost Property Demachiyanagi / Kurama / Kifune / Yase 075-781-3305
- Keihan Bus Yamashina Depot Lost Property Yamashina / Daigo / Mt. Hiei direction 075-581-7189
- Kyoto Bus Arashiyama Depot Lost Property Arashiyama / Sagano 075-861-2105
- Kyoto MK Taxi Lost Property Desk Kyoto City, Uji, Joyo and other Kyoto MK service areas 075-778-4141
- Kyoto Station Building Central Disaster Prevention Centre (Lost Property) B1 floor, Kyoto Station Building 075-708-6558
- Kyoto Station Lost Property (JR West and Shinkansen) Shimogyo-ku (Kyoto Station) 0570-00-4146
- Kyoto Tango Railway Miyazu Station Lost Property Miyazu City / Miyazu Station 0772-22-3307
- Kyoto Taxi Business Centre (Lost Property) Fushimi-ku / Takeda 075-672-1110
- Nidec Kyoto Tower Lost Property Shimogyo-ku (in front of Kyoto Station) 075-361-3215
- West Japan JR Bus Kyoto Office Lost Property Minami Ward / Kisshoin 075-672-2851
Okinawa (5)
- DMM Kariyushi Aquarium Lost Property Toyosaki, Tomigusuku 098-996-4844
- Naha Airport Lost and Found (Passenger Terminal) Naha Airport 098-840-1359
- Okinawa Churaumi Aquarium Lost Property Motobu / Ocean Expo Park 0980-48-3748
- Painushima Ishigaki Airport Information Desk (Lost Property) Ishigaki City / Ishigaki Island 0980-87-0468
- Yanbaru Express Bus Lost Property Naha Airport / Nago / Motobu / Churaumi Aquarium 0980-56-5760
Yokohama (5)
- Keikyu Lost Property Centre Keikyu Line / Haneda Airport Line 03-5789-8686
- Sotetsu Lost Property Centre Futamatagawa Station / Sotetsu lines 045-391-5207
- Yokohama Hakkeijima Sea Paradise Lost Property Kanazawa Ward / Hakkeijima 045-788-9646
- Yokohama Municipal Subway Lost Property Enquiry Line All Yokohama municipal subway lines 045-211-6701
- Yokohama Red Brick Warehouse Lost Property Naka Ward / Minato Mirai / Shinko 045-211-1555
Nagoya (4)
- Aonami Line Lost Property Enquiries Nagoya Station to Kinjo-futo 052-383-0960
- JR Central Lost Property Information (Tokaido Shinkansen) Tokaido Shinkansen (Tokyo to Shin-Osaka), JR Central conventional lines 050-3772-3910
- LEGOLAND Japan Lost Property Minato Ward / Kinjofuto 0570-05-8605
- Port of Nagoya Public Aquarium Lost Property Minato Ward / Nagoya Port Garden Pier 052-654-7080