Japanese call service · US$5
Resolve an address, held or returned parcel, missed delivery, or delivered-but-missing case by phone.
A real person calls in Japanese and finishes your task within 24 hours. Not achieved? Full refund.
Outcomes
NativeCall contacted the carrier’s human support. The carrier checked with the delivery office and driver, identified the reception delivery and supplied delivery evidence. The customer later confirmed receipt.
Read this story →NativeCall contacted the carrier to provide the room information and explained the remaining verification step. The customer subsequently confirmed the parcel arrived.
Read this story →A clear price. Extras only if needed.
Your task already includes our human call and confirmation. Choose either extra, both or neither.
Each option covers your mission for up to 60 days. We answer 09:00–24:00 Japan time and return missed calls. This is not a personal SIM or SMS verification service, and does not add incoming calls to live app translation.
Read the full arrangementsOn your phone
No app needed. Add your request and check the total before paying.
Choose a service speed. We call in Japanese and report the result.
What your task includes
Your request, to the business you name.
The fee covers the agreed phone task, including our human confirmation or completion call. You do not need to join.
Retries depend on opening hours and whether the business answers. A standard task does not include unlimited redials, a search across several businesses or waiting for a future booking release. Ask us to confirm the scope and price for those requests before paying.
Ongoing business callbacks are a separate option below. Deposits, meals, delivery and cancellation charges are separate. If your requested outcome is not achieved, your service fee is refunded.
Using ChatGPT? Give it our ordering guide.
NativeCall is a phone service for people who don't speak Japanese: a real person calls in Japanese for you (from US$5, completed and reported in writing within 24 hours of payment), or you make the call yourself with live translation in the app.
Send the carrier, tracking number, recipient name, callback number, current status, shipment stage, current and requested address where relevant, and exact requested change. We report the carrier's response, confirmed details, and any remaining action. Address changes, holds, redelivery, investigations, and parcels already out for delivery may be restricted; delivery remains with the carrier.
Check the carrier’s official tracking page, redelivery form or delivery notice first. If it supports your change, use it directly. Delegate the call when the online option cannot handle the request or you want someone to discuss it in Japanese.
We can ask the carrier about a parcel marked returned, held, or delivered but not received, and report its response. Whether it can investigate, redirect, redeliver, or recover a parcel depends on its rules and the shipment stage.
The caller can call normal Japanese courier phone numbers, including Yamato, Sagawa, Japan Post, and local delivery offices.
Delivery and courier calls cost US$5 paid securely by Stripe.
Every task includes a call from a real person in Japanese, at no extra charge. You don't need to join the call; we complete the phone task and send the result in writing within 24 hours of payment.
A real person calls in Japanese and finishes your task within 24 hours, then reports in writing. The recipient's hours, availability and policies still apply.
No. A connected call or a written report alone does not count as success. Paid web tasks receive a full refund; app tasks have their deducted credits returned. Venue deposits, cancellation charges, and other third-party fees remain subject to the recipient's terms. Search: US$150 upfront. If we cannot find your item, we refund US$120 and retain the US$30 search fee.
Ordinary personal, travel, business, and clinic administration calls, such as bookings, hotel requests, redelivery, and appointment confirmations. Routine lost-property enquiries to police offices are also supported. Emergencies, crime reports, investigations, and other law-enforcement matters are excluded. Use official multilingual services first when they can meet your needs.
Yes. A Japanese service number costs US$5 extra; callback handling costs another US$5, or US$10 for both. Coverage lasts through your mission, up to 60 days. Callback handling includes answering the business, relaying messages to you and calling it back. Answering, support and calling hours are 09:00–24:00 Japan time; we return missed calls. This is a task contact number, not a personal SIM or SMS verification service. Every task already includes a human confirmation or completion call; that call does not require the callback add-on.
