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Customer stories · Restaurant

Restaurant booking cancelled with no cancellation charge

Updated

Task
Cancel a restaurant booking and check whether a fee applies
Requested (Japan time)
Result recorded
Request to recorded result
About 2 h 4 min
Customer region
Japan
Evidence
Documented operator confirmation
Result
Cancelled without a cancellation charge

The situation

Cancel a restaurant booking and establish whether a fee applies.

Result

After incomplete initial attempts, the final operator update reports that the booking was cancelled without a cancellation charge.

Restaurant cancellations and changes All customer stories